Welcome to Crown Flora. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please refrain from using our website or services.

1. About Crown Flora

Crown Flora is a flower vendor based in Bangalore, India. We supply flowers in both retail and wholesale to individuals, businesses, and event organizers. Our website serves as an information and contact platform and is not an e-commerce website. Orders and services are handled directly through communication with our team.

2. Use of Website

• You agree to use this website for lawful purposes only.
• You may not use the website in a way that could harm, disable, or interfere with the proper functioning of our services.
• Unauthorized use of our website for spamming, data extraction, or fraudulent purposes is strictly prohibited.

3. Services and Orders

• Crown Flora provides flower supplies on retail and wholesale basis.
• All orders must be confirmed directly through our official communication channels (phone, email, or in-person).
• Prices, availability, and delivery timelines will be communicated at the time of order confirmation.
• We reserve the right to accept or reject any service request at our discretion.

4. Pricing and Payment

• As we are a service-based vendor, all pricing will be provided upon request.
• Payment terms (advance, partial, or full) will be clearly communicated before confirming your order.
• Crown Flora is not responsible for delays or cancellations caused by late or incomplete payments.

5. Delivery and Collection

• Delivery timelines depend on the size of the order, flower availability, and logistics arrangements.
• While we make every effort to deliver on time, we are not responsible for delays due to natural causes, transport issues, strikes, or events beyond our control.
• In some cases, customers may need to arrange self-collection, which will be communicated during order confirmation.

6. Cancellation and Refund Policy

• Orders once confirmed cannot be canceled without prior discussion.
• Refunds (if applicable) will be processed only in cases of service failure from our side.
• Perishable items like flowers cannot be returned once delivered.

7. Intellectual Property

• All content on this website, including text, images, logos, and designs, is the property of Crown Flora unless otherwise stated.
• You may not copy, reproduce, or distribute our content without prior written permission.

8. Limitation of Liability

• Crown Flora will not be held liable for any indirect, incidental, or consequential damages arising from the use of our services or website.
• While we strive to provide fresh and high-quality flowers, natural variations in color, size, and freshness may occur.
• Our liability is limited to the value of the order placed.

9. Third-Party Links

Our website may include links to third-party websites for reference. We are not responsible for the content, accuracy, or privacy practices of those websites.

10. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect and safeguard your personal information.

11. Changes to Terms

Crown Flora reserves the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on this website.

12. Governing Law

These Terms are governed by and construed under the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.

13. Contact Us

If you have any questions about these Terms and Conditions, you may contact us at:

📧 Email: crownsflora@gmail.com
📍 Address: Bangalore, India